Frequently Asked Questions
Q: I can't find my member login details after making a purchase. What should I do?
A: Your member login information was sent to you in a welcome email. Please check your spam or junk mail folder and add the email address to your safe sender list if necessary.
Q: What is the return policy for your products?
A: For digital products, we offer a 60-day money-back guarantee. For physical items, please contact us for information on the return policy.
Q: How long does it take for my order to arrive?
A: Digital products are delivered instantly and also sent to you via email.
Physical products are processed within 3-5 business days and a tracking link will be sent to the email provided during the purchase process within 3 business days.
Please note that the tracking email may sometimes be filtered into the spam or trash folder.
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